Excellent service. The staff's amazing

Excellent care and service!!

The customer service and the mechanical expertise at Gages Lake Auto are phenomenal. In the Lake Villa location, CJ is a tremendous customer service manager, and in the back Skip the mechanic is so good at what he does, we call him the "mechanical magician". Compared to a dealership, the cost for repairs is very reasonable. On our last visit, the repairs to our car were beyond expectation.

Thank you CJ and Skip for your exceptional customer service and professional recommendations. It's worth it to keep an older car running as long as you have people that you can trust to care for it. Also I really appreciate the loaner car!😁👍

Very good service w/thorough explanation of the service needed. They do not try "UPSELL" the customer. As a matter of fact, a service that I thought I needed was explain as to why I did not need -- that lends to trust. I was pleasantly surprise to find that a Service Rep (Pat) that I had worked with for years and knows the vehicle was part of the company. It's a place the I would recommend. Ask for Pat!

Took my car to Gages Lake Auto for the first time and they did an awesome job. They explained exactly what needed to be done, gave a fair price, completed the repairs quickly, and provided a loaner. It's so nice to finally find a shop I can trust.

Great service as always can’t say enough

My daughter is a new driver and needed an oil change. Ken was able to explain about the important of oil changes and maintaining a vehicle. He included giving her a tour under the hood, pointing out various components. He was very helpful.

These guys never let me down!