Ken and staff are always helpful. They do an excellent job. I have complete confidence in there work.

Great repair job as always. Took care of car one day after I called. Thanks

Their hours & customer service are incredible. It’s nice to see a shop that has someone pleasant answering the phones & coordinating. That made the process very easy for us to get our car fixed. Plus the girls at the front were super sweet & were able to help us break down the costs on our bill before we paid & left. I just can’t give a higher rating when we were charged just to jump my car battery to see if it needed a new battery? I think this was the first time in my adult life where someone actually charged me to jump my car. If I would’ve known that I would’ve just had the AAA person jump & replace my battery for me instead of towing to here. My total bill just for a battery replacement was almost $500! I’ve never spent more than $300 on a battery. And to check the check engine light that came on was even more money. Thankfully I declined because the code cleared itself & never came back on. I could’ve had that checked out for free at auto zone. 😬 I’ll definitely be going to another shop unfortunately. This shop was way too expensive for us.

I have been bringing vehicles to Gages Lake since they opened. Over the years the comprehensive diagnostic services have helped me in making educated auto purchases, kept my used cars running, kept costs down by coaching me when repairs could be completed DYI, and prevented disruption by providing comprehensive loaner vehicles when necessary. With several of my older vehicles, I have suggested we could just trade my vehicle for the loaners . When asked if you could find cheaper service, the answer I give is that there is always someone who will do it cheaper if you are willing to take the risk. However, you will never find a better combination of price and value.

As always, trusted repairs and fair price.

I initially came to Gauge Lake Auto for my transmission, but have stopped going back since! They for incredibly thorough reports, very good at communicating with you, and all around easy to work with. Highly recommend for auto needs!!

Ken, Willie, and the techs never fail me when it comes to giving my two classic cars medicine to get well when they get sick. They're a great group of guys !!!

Have been going there for years. Always professional and work is top notch.

10:30 in the morning. I have a delivery to make in Union Grove. I start my van and it is making ALL the bad noises. I shut it down, call Ken at the Lake Villa location. I explain exactly what it is. Not only do they get me in, they have a nice loaner car. I made my way to him, they got it fixed, found other problems because of this, delivery got made and all wrapped up by 4:30!! Does YOUR shop do this!!?

Bring all my company vehicles here!..great service!