616 reviews

Lake Villa Auto Repair

(224) 372-8250211 Lake Ave   Lake Villa, IL 60046Mon - Fri: 7:30 AM - 5:30 PM

our other location gages lake

(847) 752-5221

18409 W. Gages Lake Rd Gages Lake, IL 60030

Mon - Fri: 7:30 AM - 5:30 PM

Click here for our other location in Gages Lake!
5

The best and most honest repair shop around!

We are thrilled to hear such high praise, Steven. Thank you for the kind words about our repair shop. We strive to provide top-notch service and honesty to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out.

- Gages Lake Auto Of Lake Villa
5

Great people and customer service. Replaced my water pump a little over a year ago just so happened to be faulty and go bad, they warrantied it and replaced it within 3 business days.

Thank you for the five-star review, Cody. We're thrilled to hear that you had an exceptional experience with our team. Providing top-notch customer service is what we strive for, and we're glad we could help resolve the issue with your water pump. Don't hesitate to reach out if you have any further needs, we're always here to assist you.

- Gages Lake Auto Of Lake Villa
1

Hi Destiny, we apologize for the misunderstanding and we would like to make things right. We have been trying to reach your boyfriend, but the phone number does not go through. Can you please gives a us call? You can reach the owner Mark at (847) 548-2277 or through email at [email protected] Thank you!

- Gages Lake Auto Of Lake Villa
1

I called before i had got my car towed that my car broke and explained everything that happened the lady on the phone said the Diagnosis was FREE later they called saying my car was done i was there to pick it up and i was charged $150+ for them doing nothing… Also i had a ignition coil in cylinder 4 they switched it to cylinder 2 without talking to me or without notifying me I refused to bring your car here its bad service and bad customer service WONT go back !.

Hi Sin Jone, we apologize for the misunderstanding and we would like to make things right. We have been trying to reach you, but the phone number does not go through. Can you please gives a us call? You can reach the owner Mark at (847) 548-2277 or through email at [email protected] Thank you!

- Gages Lake Auto Of Lake Villa
1

If I could give this place a zero I would. THEY ARE SUPER UNPROFESSIONAL! My boyfriend towed his car to this shop. Before he did he called, the lady he spoke to told him that the diagnostic would be free just to look at the car. There was no maintenance done to the car. When we walked in to get his car back. The Manager charged him 155 dollars just for the diagnosis and told us that his co-worker would never say that it’s free but we both heard her say it. I will never be spending another dime at this auto shop and I will be reporting them as well!

Hi Destiny, we apologize for the misunderstanding and we would like to make things right. We have been trying to reach your boyfriend, but the phone number does not go through. Can you please gives a us call? You can reach the owner Mark at (847) 548-2277 or through email at [email protected] Thank you!

- Gages Lake Auto Of Lake Villa
5

Excellent service. They gave me complete confidence that my car, which needed some serious work, was being fixed without any concerns. I am a satisfied customer and can highly recommend this shop.

Thank you, Ross. We're thrilled to have earned your recommendation and we appreciate your kind words. We're always here to provide excellent service and peace of mind for all your car repair needs.

- Gages Lake Auto Of Lake Villa
5

Best service anywhere.

Thank you, Gloria. We're thrilled to hear that you had a great experience with us. We strive to provide the best service to all our customers. If you have any other questions or need further assistance, please don't hesitate to reach out.

- Gages Lake Auto Of Lake Villa
5

Absolutely the best!!! Grayslake auto in Lake Villa. They are honest, and tell you whats up. They listened to me and my concerns. I have been there a few times. They didnt add on anything that was not necessary. Told me what the problem was, also said the reason why it needed to be done. Even offered how to avid a problem down the road. I will definitely be going back again for all my car needs. The best part they got my car done the same day. Offered a loaner so I didnt miss any work!

Dear Caryl, thank you for your amazing review. We're delighted to hear that you had such a positive experience with us. It's always our goal to provide honest and reliable service while addressing any concerns you may have. We appreciate your continued trust in us for all your car needs. Don't hesitate to reach out if you need anything in the future.

- Gages Lake Auto Of Lake Villa
5

Excellent service

Thank you for the 5-star review, Miroslaw. We're thrilled to know that you received excellent service from us. It's our mission to provide top-notch service to all our customers. We look forward to serving you again in the future.

- Gages Lake Auto Of Lake Villa
5

Another routine oil change and the mechanics found another possible problem. I love how these guys always look out for you. It's not about them making more money from you, they honestly care about your safety going down the road. Does your current shop do that for you!?

Ken, thank you for the wonderful review. It's our pleasure to ensure your safety on the road. Your kind words reaffirm our commitment to providing exceptional service. We look forward to assisting you in the future.

- Gages Lake Auto Of Lake Villa
1...891011121314...62
Leave a review
Gages Lake Auto Of Lake Villa is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gages Lake Auto Of Lake Villa (224) 643-7825 if you have any issues in accessing any area of our website.